New Client Intake

Intake Process

Due to an increase in demand we ask that new clients being the onboarding process at least one week prior to dates requested. Please call us at 512-937-3432 if you need visits prior to 7 days and we will try our best to accommodate your schedule.

  1. Please fill out the form below

  2. A manager will contact you to answer any questions you may have about our services, get you set up in our client portal, and schedule a meet and greet.

  3. Once in the client portal please enter in as much detailed information in the “My Info” and “Pets” tabs to ensure your kitty will be well taken care of. We will go over the information with you during the meet and greet.

Please Note:
At this time all meet and greet are done via phone or through Zoom. Please let us know which one you would prefer. When it is safe to do so we will resume in person meet and greets. Thank you for understanding.

Areas of service:

Central Austin includes the city's Downtown and central neighborhoods. The area is north of the Colorado River and is enclosed by Interstate 35 to the east, approximately 51st Street/North Loop/Hancock Drive to the north, and Mopac Expressway (SL 1) to the west.

North Austin is defined as a neighborhoods north of Central Austin (51st Street/North Loop/Hancock Drive).

North East is defined as North of 51st Street, east of Interstate 35.

North West is defined as North of Hancock Drive, west of Mopac Expressway.

Far North is defined as North of Parmer Lane.

East Austin is defined as areas east of Interstate 35 north of the river.

West Austin occupies a much smaller area due to the bend of the Colorado River. The area is bounded by Mopac Expressway (SL 1) to the east, the Colorado River to the south and west, and Northland Drive (RM 2222) to the north.

South Central Austin is boxed by Mopac Expressway to the west, the Colorado River to the north, Interstate 35 to the east, and Ben White Boulevard to the south.

Southeastern Central/ Riverside is between the Colorado River and Ben White Boulevard is generally called the Riverside area.

South East is defined as neighborhoods east of Menchaca Road and south of Ben White Boulevard.

Southwest is defined as Neighborhoods west of Menchaca Road and south of Ben White Boulevard and Capital of Texas Highway.

We cover Cedar Park, Round Rock, and Pflugerville